Warning, this is a rant.

*FX : Rant on

Why do people make things so hard? Why is moving house such a difficult activity? John German claim we owe then three extra days rent, because we pay our direct debit on the 27th of the month. I thought the whole point of ‘per calendar month’ rent agreements was that you paid the same sum, regardless of how long the month was, and that sum covered your whole month’s rent. If you live in the property for 14 months, you pay 14 times the same amount. John German are claiming that because our direct debit goes in on the 27th of the month, that we’re paying from the 27th of one month to the 26th of the next, and because we’re moving out on the 30th, we therefore owe some rent.

I can’t believe it. We moved into this place on the 28th of February, last year. So while our first payment did indeed leave our account on the 27th, it covered a single day in February. And, since that assumes we paid for the day we moved in, while the previous tenant was moving out, then we can’t be paying for Friday the 30th of this month, since the new tenant moving in must be. I just can’t get my head around it, the whole bloody point of paying per calendar month is to avoid this kind of shit.

What’s more annoying, is that we decided to stay with John German, because it should make moving house easier – and in fact – we didn’t want to move, the day we were supposed to re-sign our contract, the landlady suddenly decided she wanted the place back – so we’re being forced to move. The whole thing stinks. It’s all very annoying.

Why does it cost £120 to sign a contract, that smells bad to me as well, but we just put up with these things because we think they must know best, they do this for a living

I want to be able to trust people. I want to be able to buy a product or service, and know that the seller wants to do a good job for me, not just wants the money, but wants to have pride in what they do. But it can’t work like that any more – people need money too badly – so they take jobs they have no interest in – they do them for the salary, and if the customer doesn’t seem happy, so what, who cares, they don’t.

All I want is someone to explain things, to give a shit about how I feel, to say, “yes, we should have told you there’d be three days of rent to pay, when we said your contract expired on the 30th of April”, not “oh by the way, pay the £35 you owe us or we’ll take action”.

When someone says, “we’ll ring you back”, I bloody expect them to ring back. Hah, stupid of me I know.

Aaaaaarrrggggghhhh, the whole thing is just so bloody frustrating. The nurse last week told me I had high blood pressure, I almost laughed, it’s not bloody surprising, I’ve got Bell’s Palsy, and only one of the four professional people I saw about it seemed to give a shit, and I’m moving house (being forced to move house) and I can’t get a straight answer about anything from the company, because none of them know anything.

I don’t want an easy life – I don’t want everyone to help me through it – but I bloody expect to be given the same amount of consideration that I give other people if they come to me for assistance. People have a right to expect a certain level of personal attention surely? At the very least I’m paying their bloody wages, but that’s not the underlying point, the underlying point is they would expect it if they were in my position, and yet they fail to consider that and provide it when the tables are turned.

o Am I being unfair? Probably.
o Why do I feel so guilty about blaming these people? Social conditioning.

The most frustrating element is the ‘there’s nothing you can do’ feeling. They have the high ground, because I don’t have anywhere to live if I don’t follow their lead. I wish I had more courage, to tell them where to get off, but that’s cutting your nose off to spite your face, so instead, we just put up with it, pay the money, grumble, moan and get on with life.

I’m sick of doing that.

I’m sick of just putting up with other people’s shit attitude.

I demand the same level of service I provide.

I demand the same level of consideration from people, that they would expect if they were asking for it.

*FX : Rant off