I hope I’m thanking the right bunch of people here. I ordered a new Hotpoint fridge freezer at the start of this week. I got a phone call on Tuesday telling me it would be here on Thursday. I got a text on Wednesday telling me which 3 hour slot it would arrive in on Thursday. I got a text 1 hour before it arrived. The two guys who delivered it were polite, efficient and quick.
I haven’t actually switched it on yet, but it looks in good condition.
I just rang the telephone number I had (when they texted me the first delivery info) and told them how happy I was with their service, and I know I moan a lot in this blog (who doesn’t), so I just wanted to write something positive for a change.
The whole end-to-end process was slick, quick and the communication was fantastic.
Thank you Indesit Logistics.